Description
A Complete PBX System,
Plus More Possibilities
Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, video, applications, collaboration, and more.
- Cloud-based and on-premises options
- An easy approach to fill the UC gap
- Optimized experience built for everyone
- Embrace boundless communications.
Linkus UC Clients: Any Device, Anywhere
Driven through a set of applications for web browsers, Android, iOS, Windows and Mac,Linkus UC Clients enable P-Series PBX users to make audio and video calls right from the web browser as well as easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.
Integrated Video Conferencing:
Interact and Collaborate in Real-time
Not only large enterprises, SMEs also need face-to-face conversations to bring teams and customers closer together regardless of their locations. P-Series PBX System introduces an integrated web-based video conferencing solution with screen sharing and team chat for SMEs to easily conduct multi-party virtual meetings – a smarter way to get things done quicker, enhance team collaboration, and build stronger business relationships.
Economical Call Center Solution
Call center telephony for SMEs doesn’t have to be expensive or complex. P-Series PBX introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.
ACD
Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.
IVR
Paired with ACD, IVR prompts callers to their desired destinations with customized rules, helping SMEs handle high volumes of incoming calls.
Call Recording
Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory requirements.
Queue Panel
View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.
Wallboard
For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.
Reports
Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insightson efficiency improvement.
The P560 is designed for the medium sized enterprise business who handles a moderate amount of calls.
Yeastar P560 Features and Specifications:
- Users: 100 (up to 200)
- Max Concurrent Calls: 30 (up to 60)
- Max Analog Ports: 8
- Max BRI Ports: 8
- Max Cellular Ports: 4
- Max E1/T1/J1 Ports: 1
- Expanion Boards: 1*EX30/EX08+1*D30
- External Storage: USB, HDD